Frequently Asked Questions
What types of products do you offer?
We offer a curated selection of elegant women’s accessories, luxurious pyjamas for women and children, body care product, and special gift items.
Do you ship outside Oman?
Yes! We offer shipping to Gulf countries (GCC) at the actual courier cost.
How long does delivery take?
Orders within Oman are typically delivered 1 - 3 business days. GCC shipping times vary depending on your location and the courier service.
Can I return or exchange my order?
We follow a no return and no refund policy due to hygiene and product integrity. Only items received damaged or incorrect are eligible for review.
Are your products available in both Arabic and English?
Yes, we proudly support both Arabic and English in our product listings, customer service, and overall shopping experience.
How do I contact customer support?
You can reach us directly via the contact form on our website. Our team will get back to you as soon as possible.